ALBA Medical Online Holter Transmission
Online Holter Transmission Overview
Your ALBA Digital Holter uses a standard SD or CF flash card. When you insert your flash card in a properly installed card reader and look at the files on that card, you will notice there is only one file on each Holter card called "flash.dat." The concept of online Holter transmission is to get this file to us (the 24-hour recording), the patient demographics, and other important information. We use a file transfer company called HIGHTAIL for this file transfer. Please note that the Holter file is too large to email, and this is why we need to use this "Dropbox.”
Please Note: There are two ways to get this data to us. One is to use this online transmission. The other way is to physically mail us the card. This online version is pretty straightforward if you have a good Internet connection and are a bit computer savvy. Every computer and Internet system is a little different, and we cannot provide extensive tech support for every situation. If you have a problem, you are welcome to call us, but if we determine that our system is working correctly, you will be directed to physically send in your card.
Regarding Payment: We use a company called Square to securely hold our customers' credit cards on file and charge them. If we have your credit card saved in the Square system, you will receive a paid invoice from Square, and the report will be attached to the invoice. If we do not yet have your card in the system, you will receive an invoice to pay online. After paying online, we recommend that you click the button that authorizes Square to save your credit card on file. After you pay the invoice, we will send you a paid invoice with the report attached.
Please Note: There are two ways to get this data to us. One is to use this online transmission. The other way is to physically mail us the card. This online version is pretty straightforward if you have a good Internet connection and are a bit computer savvy. Every computer and Internet system is a little different, and we cannot provide extensive tech support for every situation. If you have a problem, you are welcome to call us, but if we determine that our system is working correctly, you will be directed to physically send in your card.
Regarding Payment: We use a company called Square to securely hold our customers' credit cards on file and charge them. If we have your credit card saved in the Square system, you will receive a paid invoice from Square, and the report will be attached to the invoice. If we do not yet have your card in the system, you will receive an invoice to pay online. After paying online, we recommend that you click the button that authorizes Square to save your credit card on file. After you pay the invoice, we will send you a paid invoice with the report attached.
Step One: Go to Our “Dropbox”
Click this link: https://spaces.hightail.com/uplink/AlbaMedical
Step Two: Transmit a Holter to ALBA Medical
You will see a message that says, "Drag files here to share or pick from your computer."
- You can "drag" the flash.dat file from your Holter chip to the box, or you can click "computer" to open a browser. With the browser, find your flash drive (e: or f: or similar) and then choose the file recorded on it (flash.dat).
- Enter your full name.
- Enter your email (this is where your report will be emailed to).
- Enter Message = Your name, dog's name, gender, age, breed, and any notes you want to tell us about the recording period. Please Note: It is very important to enter all of this information. If you do not enter your name, dog's name, gender, age, and breed, there will be a delay in getting your report.
- Click "Send." The file will then be sent to us in a matter of minutes.
Please note: Do not erase the flash card using "My Computer" or "Windows Explorer." If the flash.dat file is not present, the Holter will not function. Leave your card full. The next time you are hooking up another patient, insert the card, and the Holter will prompt you to erase the card.